Privacy Policy

This Privacy Policy is part of our 13 CARDS TECHNOLOGY PRIVATE LIMITED’s Terms of Service. Therefore, by accepting the Terms of Service and Privacy Policy on our log-in / registration page, you understand the purpose and agree to share your personal information.Kindly read this Privacy Policy carefully before using any Rummy Expert’s services.

We request you to refrain from registering if you do not wish to share your information with app (hereinafter referred to as "Rummy Expert" or "we" or "us" or "our") since the information is mandatory and is requested at the time of registration. Please note that all non-optional fields are required to be completed and your registration shall not be complete until information sought in the non-optional fields is provided. Additional personal information may or may not be requested by Rummy Expert for permitting you access to some Cash Tables available on our platform.

1. What is the Privacy Policy About?

Rummy Expert respects your privacy and assures you that any information provided by you is protected and adheres to all Policies and the applicable laws. In order to get access to the services offered on us (hereinafter referred to as the "App"), certain information needs to be provided to us.

This Policy outlines the procedure followed by Rummy Expert to gather, use, store and manage users' personal data. Collection of personal data is only for the purpose of verifying user accounts, maintaining the accounts of users, completing transactions initiated by users and for analyzing user behavior to fulfill the needed requirements. We aim to protect users data with transparency, accuracy and confidentiality.

2. What is included in personal data?

USERS’ PERSONAL DATA INCLUDES THE FOLLOWING TYPES OF PERSONAL DATA OR INFORMATION:

1. Confidential Personal Data Account password ( stored encrypted ) Financial Details such as Bank Account, Credit Card, Debit Card or other payment details

2. Other Personal Information Name Date of birth Telephone number Address Proof PAN Number The IP address of your computer, browser type and language. The date and the time of your accessing the site. Active and current Location while Live on App. The address that you may have used to link to our Website Your photograph for the purpose of testimonials and other promotions. Any other information that is defined as "sensitive personal data or information" in law.

3. Users’ Consent for the Above

Consent to the use of Sensitive Personal Data and Other Personal Information

All users of Rummy Expert consent to the use of their Confidential Personal Data and Other Personal Information by us for the purposes stated in this policy. Access to all information is restricted and only shared with those who need to know such information in order to process, operate or resolve information on our behalf.

Users are allowed to withdraw consent to the use of their Confidential Personal Data or Other Personal Information by contacting our customer support. Withdrawal of consent to use all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right provided to the user to use the services provided by Rummy Expert.

Withdrawal of consent by users shall not restrict the right of Rummy Expert to use Other Personal Information for the analysis of user data, subject to the condition that the Other Personal Information used in such analysis is not personally identifiable to any individual user.

Users’ providing photographs to Rummy Expert for marketing purposes gives Rummy Expert irrevocable rights to use them and it is solely Rummy Expert's discretion to delete or not use them any further.

Rummy Expert may also use software applications for Website traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of Rummy Expert and other such purposes.

CONSENT TO EMAIL COMMUNICATION When you register your email address with Rummy Expert, you agree to receive email communication from Rummy Expert. You also agree and acknowledge that when you use our referral program for referring someone, e-mails may be sent to the person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent.

Rummy Expert may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.

CONSENT TO TELEPHONIC COMMUNICATION Any telephonic communication between you and our Customer Support representatives may be recorded for the purposes of employee training and quality management.

4. Data Security

We take considerate security measures to protect user data from unauthorized access, alteration, disclosure or destruction. Measures taken include internal mapping of our data collection, storage and processing practices. Adequate security measures include encryption and physical security measures to prevent any unauthorized access.

Information gathered by Rummy Expert is stored securely using several information security applications behind firewalls. However, security is always relative and Rummy Expert cannot guarantee that its security measures are absolute and cannot be breached. Data transmitted over the Internet is inherently exposed to security risks or threats. For instance, the security of information transmitted via chat or email might be compromised and such information may be used by others. Therefore, Rummy Expert cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any users using the services of the app.

When you register with Rummy Expert, your account is protected with login information, including a username and a password, known only to you. We request you not to provide your personal information to anyone whosoever. If you are aware of or suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify Rummy Expert.

You might be exposed to third Party Websites. Such websites are governed by their own privacy policies, and Rummy Expert does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites when you visit them following provided links. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Website: Rummy Expert shall not be responsible for the information provided by you on or to third party websites.

Rummy Expert has a policy of not sharing any information with anyone other than specifically authorized entities by Rummy Expert, which may include advertisers and sponsors of Rummy Expert. However, Rummy Expert may use information like your name, photo, login ID and the state from where you are participating when announcing the results of any contests hosted on the Website. Such contests are further governed by terms and conditions, which shall be available on the Website/app as and when such contests are hosted. Rummy Expert conducts periodic analysis and survey of the traffic to rummy for market research and advertising purposes. Rummy Expert reserves the right to share your registration information with Rummy Expert-appointed market research and advertising companies or firms from time to time for the said purposes. Rummy Expert may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services

5. Privacy measures for minors

Our App are only applicable to users above the age of 18. If you are under 18 years of age, you are not permitted to use our App for game plays. If you are a parent and/or guardian and believe that we may have inadvertently collected personal information from your child, you can notify us immediately by sending message on customer support